Frequently asked questions

You live like a local: you share a home with a verified local family. We hand-pick the one that fits you and stay by your side during the stay.

There are three packages: Spark (€49), Match (€499) and Bond (€999). The stay is paid separately, directly to the family. On the free 15-min call we guide you to the right one.

As long as you need: duration is flexible, from short stays to long seasons. We talk it through on the call.

Wherever you want to live. We have families published in several cities and we work on demand: if you want another city, village or island, we recruit a family there.

Write to us and we help: Match includes 1 free family change and Bond includes changes throughout the stay. And if we never deliver the promised families, you get 100% back.

It is not required. Each family lists the languages they speak on their profile, and many speak English or other languages.

No. Most of our guests are adults: people on a sabbatical, remote workers, people relocating to Spain, or anyone who wants to learn the language by living with a local family. There is no age limit or label; we look for people who genuinely want to share a home.

Not at all. You have your own room and your own space, and you share as much as you want (a meal, a conversation, the city from the inside). Many adults choose it for exactly that: arriving to a home instead of an empty flat.

We verify every family one by one: a personal interview, an identity check and a complete profile before they go live. Before you decide anything you speak with the family and with us on a free call, and during your stay a real person on our team is available if something does not feel right.

Every home is different, but the idea is simple: you live your life (work, classes, plans) and share what comes up with the family, especially around the table. You have your own room for privacy and a home where people talk, cook and live real Spanish every day.

Yes. The difference: instead of an empty flat, you arrive to a home with local people who help you settle in, with a stable monthly price and no surprises. You gain company, language and a city lived from the inside, like a local.

Wherever you want to live. We have families in cities like Valencia, Seville, Madrid and Barcelona, and because we work on demand, if you want another city, a town or an island, we find a family there. On the free call we tell you what is available for your destination and dates.

Yes, it is one of the fastest ways: you practise every day in real situations (meals, plans, TV) instead of only in class. You do not need a prior level; many families also speak English or other languages to help you at the start.

If we do not introduce the families your package promises, you get 100% of the amount back. No time limit, no small print.

No. The package covers the personalised search, verification and support. The stay is paid directly to the family, usually month by month.

A service fee depending on your package: Spark +19%, Match +10% and Bond +5% on the monthly price the family sets.

The €49 from Spark is fully deducted from the price of Match or Bond, with no deadline. You lose nothing by trying.

1. You book your free 15-min call. 2. We choose the package together. 3. We hand-pick verified families that fit you. 4. You talk to them and confirm your stay.

Each family states whether they are willing to register you (empadronamiento, the town-hall registration). If you need it, we prioritise willing families; the paperwork itself is done by you with the family.

It depends on the city and your criteria. On the call we give you an honest estimate for your specific case.